Get in touch with Navigate SEND
Book a consultation, refer a case, or send an enquiry so we can help identify the strongest next step for the current SEND situation.
This page is designed to make contact simple for both families and professionals. If you already know which service fits, you can say so. If you are unsure, you can still get in touch and we can help clarify the best route.
Choose a contact route
See what to include
Use this page if..
- You want to book an initial consultation
- You are a case manager or professional referring a case
- You're dealing with an urgent provision or EHCP issue
- You are unsure which service route is the right one
Contact options for families and professionals
Book a family consultation
This is the best route if you want to discuss the situation, understand the likely pathway and identify the most appropriate next step.
Contact form for families
Refer a case
This is the best route if you are referring a family, child or young person and want to give a clear summary of the current situation and the likely service need.
Contact form for case managers and other professionals
General enquiry
If you do not want to book immediately, or you are still unsure which route fits best, use a general enquiry form
Contact form for general enquiry
Commonly asked questions about contacting Navigate SEND
How does Navigate SEND work with case managers?
Navigate SEND supports case managers as a strategic education-focused partner, helping structure SEND issues, clarify next steps, and progress cases involving EHCPs, provision and review points.
Can you support litigation-funded or complex multi-agency cases?
Navigate SEND is designed to support complex and evolving cases where continuity, structure and strategic oversight are important. Suitability depends on the circumstances of the case.
Can you help if provision in the EHCP is not being delivered?
Yes. This is one of the common situations we support with, including clarifying the issue, reviewing the evidence and structuring the next step.
How do we refer a case?
The simplest route is to send a referral or book a case discussion so the situation, priorities and likely pathway can be reviewed.
Need a clear education strategy for a live case?
If you need a focused discussion about a case, the simplest route is to refer it or book a case discussion so the priorities and likely pathway can be reviewed.