For families
Support with EHCPs, annual reviews, EOTAS, provision problems and complex education planning.
Start a SEND enquiry
Tell us briefly what is happening and what you would like help with.
You do not need to identify the exact service, provide your full case history or send reports at this stage. We only need enough information to understand the main issue and identify the most appropriate next step.
About two minutes
A short initial form.
No documents needed
We will explain what is required later.
Families and professionals
Enquiries are welcome from parents, adults and professional referrers.
Not ready to refer? Use the SEND Service Finder
For professionals
Structured SEND and education input for case managers, rehabilitation planning and multidisciplinary support.
Calm, structured guidance
Clear next steps, evidence-led recommendations and transparent boundaries around what support Navigate SEND can provide.
GENERAL ENQUIRY
If you do not want to book immediately, or you are still unsure which route fits best, use a general enquiry form
Contact form for general enquiry
Send a brief enquiry
Tell us briefly what is happening and what you would like help with. You do not need to choose the exact service or send documents at this stage.
Please do not include detailed medical, psychological, safeguarding or legal information, or upload confidential documents, in your first enquiry.
Enquiry form
* Required field
We review the outline before asking for documents or proposing any paid work.
What happens next
The enquiry process is designed to feel clear, manageable and low-pressure.
Complete our enquiry form
Tell us briefly what support you are looking for and where you are currently in the process.
Free 15 minute consultation and initial review
Navigate SEND reviews the information and identifies the most appropriate route or next step.
Proposal
We then get back to you to provide recommendations about the most useful support.
Ongoing guidance
Support may include advice, reviews, planning, reports or ongoing strategic input depending on the situation.
Commonly Asked Questions About Contacting Navigate SEND
How do we refer a case?
The simplest route is to send a referral or book a case discussion so the situation, priorities and likely pathway can be reviewed.
Do I need to know which service I require?
No.
Tell us briefly what is happening. We will help identify the most appropriate starting route.
Where you would prefer to explore the options first, use the SEND Service Finder:
Find your pathway
Should I send my EHCP or professional reports now?
No.
Please wait until we have reviewed the initial enquiry and explained what information is required and how to transfer it securely.
Can a professional make a referral?
Yes.
Case managers, schools, therapists, solicitors, deputies, employers, local-authority professionals and other professional teams can use the same form.
Explain the professional question or work required in the short description.
What if there is an urgent deadline?
Enter the date in the optional deadline field and explain briefly what it relates to.
Providing a date does not guarantee availability, but it helps us assess the enquiry appropriately.
Navigate SEND is not an emergency or safeguarding service. Immediate safety, health or safeguarding concerns should be directed to the appropriate emergency or statutory service.
How does Navigate SEND work with case managers?
Navigate SEND supports case managers as a strategic education-focused partner, helping structure SEND issues, clarify next steps, and progress cases involving EHCPs, provision and review points.
Can you support litigation-funded or complex multi-agency cases?
Navigate SEND is designed to support complex and evolving cases where continuity, structure and strategic oversight are important. Suitability depends on the circumstances of the case.
Can you help if provision in the EHCP is not being delivered?
Yes. This is one of the common situations we support with, including clarifying the issue, reviewing the evidence and structuring the next step.
Legal business name: NAVIGATE SEND LTD
Company number: 17100350
Service area: England
Delivery: Online nationally; in person where agreed
Email: Hello@NavigateSend.com
Usual response time: Within 1 working day
Company number: 17100350
Service area: England
Delivery: Online nationally; in person where agreed
Email: Hello@NavigateSend.com
Usual response time: Within 1 working day