Navigate SEND provides structured, productised support for families and professionals dealing with EHCP requests, amendments, annual reviews, provision failures and strategic next steps.
This services hub is designed to help you quickly identify the most relevant route for the situation you are dealing with now, whether that is a first request, a review, a provision issue or ongoing advisory support for a more complex case.
If you are unsure which service applies, start with the route that best matches the current problem:
Support with preparing and structuring requests for an Education, Health and Care needs assessment, including evidence review, strategic framing and next-step planning.
Best for: new EHCP requests, reassessment requests, and situations where the need for formal assessment needs to be set out clearly.
Support when an EHCP needs to be updated so that needs, provision or outcomes better reflect the current picture.
Best for: plans that are outdated, incomplete, unclear or no longer appropriate.
Structured support before, during and after annual review, including identifying issues, organising evidence and clarifying the strongest next step.
BEST FOR: Annual reviews that need clearer preparation, stronger evidence or more strategic follow-through.
Support where agreed SEND provision is not being made, is inconsistent, or is not meeting need in practice.
BEST FOR: Cases where support exists on paper but not in reality, or where delivery has broken down.
Help structuring clear requests and setting out what is needed, why it is needed and what evidence supports it.
BEST FOR: Targeted requests that need to be communicated in a clearer, more strategic way.
Retained support for complex, evolving or multi-stage cases where continuity, planning and oversight are important over time.
BEST FOR: Complex cases that require more than one intervention or sustained strategic support.
The service structure stays the same, but the route into the work may differ depending on who is making the enquiry and what context surrounds the case.
If more than one seems relevant, or the case is evolving across several stages, get in touch and we can help identify the most appropriate route.
You tell us what is happening and which service area seems most relevant.
We review the case, identify fit and clarify the likely pathway.
Where appropriate, we discuss the issues, set out scope and confirm the next step clearly.
We carry out the agreed work in a focused, organised way with clear communication throughout.
If provision is not being delivered, a deadline is approaching, or you are unsure what to do next, get in touch and tell us what is most urgent.
Each service corresponds to a common point where families and professionals actively seek help.
People can identify the service that best matches their immediate issue without reading endless general copy.
Each service page can explain what it covers, who it is for, what happens next and how to enquire.
The structure can expand later with resources, FAQs, case examples and deeper sub-pages without losing clarity.
That is common. Start with an enquiry or consultation and we can help identify the most appropriate route based on the current stage of the case.
Yes. Some cases move from one stage to another, such as an EHCP request followed by review, amendment or ongoing strategic advisory support.
Yes. Families are the primary audience and case managers are the secondary audience in the current model.
Yes. If the position is unclear or urgent, it is often better to start with a discussion than to guess the route alone.
If you are dealing with a complex or urgent SEND situation, the simplest route is to get in touch so we can help identify the strongest next step.
You can also use our checklists, to see if you have everything you need.
We look forward to hearing from you.
